Privacy Policy
Last updated: September 30, 2026
This Privacy Policy explains how Shield Coat Painting LLC (“Shield Coat Painting,” “we,” “us”) collects, uses and protects your information when you visit shieldcoatpainting.com, request an estimate, or communicate with us by phone, email or text message. We are a licensed painting contractor based in Phoenix, Arizona (AZ ROC #361356).
Information we collect
- Contact details you give us, such as your name, phone number, email address and property address.
- Project details such as the type of work, timing, photos you send and notes from your estimate.
- Billing information needed to invoice and accept payment. Card payments are processed by our payment provider; we do not store full card numbers.
- Website data such as pages visited, browser type and approximate location, collected through standard cookies and analytics tools.
How we use your information
- To respond to your request, schedule estimates and prepare proposals.
- To schedule, perform and follow up on your project, including warranty service.
- To send invoices, receipts and payment reminders.
- To send appointment confirmations, reminders and project updates by email or text message.
- To improve our website and services.
- To comply with legal obligations.
Text messaging (SMS)
When you provide your mobile number through our website, estimate request or booking form, or directly to our team, and agree to receive texts, you consent to receive text messages from Shield Coat Painting about your inquiry or project. These may include appointment confirmations and reminders, estimate and proposal notifications, project scheduling and status updates, invoices and follow-up messages.
- Message frequency varies based on your project.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving text messages. Reply HELP for help, or call us at (602) 516-9241.
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. The information-sharing described elsewhere in this policy excludes all text messaging originator opt-in data and consent.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our customer management and scheduling software, email and text messaging providers, payment processors, and website hosting and analytics providers. These providers may use your information only to perform services for us. We may also disclose information when required by law or to protect our rights.
Data retention and security
We keep your information for as long as needed to provide our services, honor warranties and meet legal and accounting requirements. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices
- Opt out of text messages at any time by replying STOP.
- Unsubscribe from marketing emails using the link in any email.
- Ask us to access, correct or delete your personal information by contacting us below. We may keep certain records where required by law.
- Set your browser to refuse cookies; some parts of the website may not work as intended.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed.
Contact us
Shield Coat Painting LLC
Phoenix, Arizona
Phone: (602) 516-9241
Email: admin@shieldcoatpainting.com